(Describe any changes you have seen in your style as a result of your coaching experience.) - Improved my listening skills, awareness of co-workers, learning style and facilitation skills. - (What specific learning are you applying and how has this lesson improved your effectiveness?) - Facilitation skills. Build consensus. Working on the same priorities as my boss. (What has been the most useful aspect of your coaching experience?) - An understanding of my Strengths, Weaknesses, Opportunities, and Threats (SWOT).

—N. Mustacich
Operations Manager - 3M Account
PAC Worldwide